"Your smile is our reward"

Awards

At Nicholas James Care Homes we pride ourselves on providing a high standard of person centred and meaningful care.

As a team we continue to research and develop ideas and new iniciatives in our communities and as a group. Taking inspiration from feedback from our Care and Nursing teams, Resients and their families.

Acknowleding and celebrating the Social Care Sector and all those dedicated to provinding good care is something we are proud to be linked with and support.

So when our Communities, Nursing and Care Teams are acknowledged by our peers for what we love to do then we we are humbled, proud and honured.

We are very proud to have won and been part of the below awards;

Kent Care Awards 2019

September 2019

On Friday the winners of the 4th Kent Care Awards were announced at a Gala Dinner hosted by KiCA- Kent Integrated Care Alliance.

Our teams from across the region attended the glittering gala evening in Maidstone. The evening was a real occasion to celebrate not only our eleven homes and their teams in Kent but excellence in the social care industry.

We were really honoured to have four winners announced and have a total of 13 finalists from across our homes in Kent.

Overall winners on the night were Jill Hyland who won the Registered Care Home Manager Award. This award is truly deserved, Jill has been the manager of Walmer Care Centre in Deal since 2010, but has been at the home since 2003. Since then she has successfully gone on to lead her team through 3 GOOD CQC inspections. A focus of her management has been creating meaningful and person centred Dementia environments. Ensuring that the residents who live within the home have a vibrant and active lifestyle.

The other winner from from Walmer Care Centre were Cheyenne Williams who won the New Comer Award; Cheyenne has only worked in care for the last year having previously worked at Saga as a Sales Rep. Cheyenne was awarded her award in recognition of her natural caring skills and the way in which she delivers care in a compassionate way; always being the voice of the residents.

Also a winner was Anna Aanynaa who won the ‘putting people first’ award. Anna has worked at Walmer Care Centre for the last 2 years as a Night Health Care Centre. Anna has led the homes initiative of wearing Pyjama’s at night to help orientate the residents living Dementia. Anna always finds the wackiest and most interesting pyjama’s, which of course are a great talking point for the residents. Anna is truly dedicated to her role, she is a real advocate for the homes end of life care services; often coming in on her days off to offer comfort to residents and their families during such an emotional time. 

Our final winner was Claire Dodds from our residential homes Dale Mount & Dale Lodge who won the Dementia Carer Award.

Claire is truly inspirational in her role as the Leisure and Lifestyle Coordinator and her infectious personality, knowledge and compassion makes a difference every day to the lives of the residents who live within the homes. Claire helps to create a vibrant, energetic and active environment for the residents, where there is never a dull moment and each and every resident is enabled to live a person centred and meaningful lifestyle with the approach of “you’re never too old for fun!”

Claire, Jill. Cheyenne and Anna now all go on to the South East Regional Finals of the Great British Care Awards.

Our other finalists were;

Linda Smith from our Residential Home Eastfields who was a finalist in the Dementia Champion Category. NAPA trained Linda is the Leisure and Lifestyle Coordinator at the home and has played an inaugural role in changing the perception of ‘activities’ within social care.

Alexander House our Residential Home in Dover had 2 finalists. Their manager Natalie Lamoon who was nominated in the Care Home Registered Manager category. Natalie has been integral since her appointment in October 2016 in re developing the home’s Dementia Care Services and along with her team changing it’s CQC rating from Inadequate to GOOD with the first 18 months.

Also from Alexander was Sue Griffiths who was nominated in the Ancillary Award. Sue is the Kitchen Assistant at the home but always has time to spend with the residents with a person centred approach. She always gives her time and patience.

From Whitstable Nursing Home another of our Leisure and Lifestyle Coordinators Stacey Scott was a finalist in the Ancillary Worker category. Stacey has shown true dedication since starting her role in April of 2016. She has completely reshaped the Leisure Services in the home and is someone who is passionate that the service should be person centred and accessible to all. She is someone who is very determined and never likes to take NO for an answer. Stacey has a real gift for getting her local community involved within the home and also the home involved within the local community. She has made a real difference.

Walmer Care Centre had another 4 finalists which included Deputy Manager Jo Allen who was nominated in the Dementia Carer Category. Jo recently completed the Dementia Care Matters Programme and is inspiring a new way in which the home delivers it’s already outstanding Dementia Services.

For this year a new category was the Work Force Development Award. In this category manager Jill received another nomination as well as Deputy Manager Wendy Pitcher and Head of Care Karen Kirk who were recognised for their years of experience, knowledge, skills and dedication to the ethos’s and initiatives they have helped implement within the home.

Their final nominee was Leisure and Lifestyle Coordinator Collette Eldridge who was nominated in the Ancillary Award. Collette is a vital part of the Walmer Team always bringing her infectious personality and dedication to creating vibrant and meaningful Lifestyle Services within the home and helping promote the importance of ‘activities’ within social care.

          

Finalists at the Health Investor Awards 2019

We are really excited to announce that we have been shortlisted as finalist for this year’s Health Investor Awards 2019.

Nicholas James Care Homes/ Regal Care Trading have been shortlisted in the Social Care sector in the Residential Care Provider of the Year Category. This is the first time we have been announced as a finalist at the Health Investor Awards and we are really honoured to be recognised in this category with our other fellow nominees.

We are looking forward to celebrating at the awards dinner on the 12th June.

Care Home Top 20 Carehome.co.uk Winner 2019

March 2019

Nicholas James Care Homes are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row. Receiving this award from the UK’s leading review website makes it even more special.

At Nicholas James we pride ourselves on the standard of the services we provide in our 13 Nursing and Residential homes throughout Kent and Sussex.

An established and family orientated provider our Company Ethos is reflected in all areas of the services we offer where our residents smiles are our rewards!

We aim to provide a Meaningful Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority.

Our manager Jill Hyland from Walmer Care Centre in Deal, Kent says “it’s fantastic news that we’ve won this award again. What we like about Carehome.co.uk here at Walmer is that the reviews are there for everyone to see.

When someone calls or emails us about our home we always say “look us up on carehome.co.uk”. Families or loved ones are able to give honest feedback and we can learn from this as well. We have an award winning team here at Walmer Care Centre and we pride ourselves on our 9.8 Review Score and the person centred and meaningful services we offer.”

Great British Care Awards National Final 2019

March 2019

We attended the finals of the Great British Care Awards in Brighton on March the 8th in Birmingham.

The whole evening was a celebration of this year’s GBCA awards season where in total Nicholas James Care Homes had received 8 regional finalist nominations, won 2 regional awards and had 2 National Finalists.

National Finalist Brian Brooke who was a finalist in the Unpaid Carer category enjoyed the evening supported by the rest the Team from Dale Lodge and Mount where Brian’s mum is a resident. Kerry Johnson the manager nominated Brian for his comment and dedication not only to his mum but to everyone within the homes. He is a true legend and a vital part of the home.

Our Marketing manager Abigail Draper was also a finalist in the Innovator Award.

As a group we are proud of them both for again helping us have National GBCA Finalists 3 years in a row.

As with every year we attend the finals of the Great British Care Awards it is a great way to celebrate those individuals who are finalists and the social care sector.

South East Great British Care Awards 2018

Nov 2018

The Nicholas James Care Homes teams were out in force on Saturday 3 rd November at the South East Great British Care Awards to celebrate the 8 nominations we received.

Our Volunteer Brian Brooke from Dale Lodge and Dale Mount was announced as the winner of the unpaid carer award for his dedication and support of the home his mum lives in. Brian is a true legend in the eyes of the team and residents of Dale Lodge and Mount. He dedicates his time to the home and supports the work and events that the home regularly holds. He is held in such high esteem by all the whole team who were delighted that he was announced the winner. Dale Lodge and Mount’s Registered Manager Kerry Johnson said “This man is a true legend and puts his heart and soul into this home and his mum”.

Our other winner from the awards was our Marketing and Services Development Manager Abigail Draper who won the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further. Abigail and Brian now go on to National finals in March 2019.

We are really pleased to announce our overall finalists were;

Leisure and Lifestyle Coordinator Claire Dodds nominated in the Activity Coordinators Category, Maintenance Person Mark Milton was nominated in the Ancillary Worker Award and Shannon Burton, Team Leader nominated in the New Comer Award. The whole team at Dale Lodge & Dale Mount is dedicated to providing person centred care in an engaging and vibrant environment and these nominations are recognition of that dedication.

Another of our finalists was Walmer Care Centre. The team had been shortlist in the Palliative Care Award. The Residential Community in Deal, Kent is passionate about the standard of Palliative Care.

Tracy Hobbs the Deputy Manager from our Residential Community Eastfield was another finalist in the Dementia Carer Category. Tracy's nomination is a reflection of her true dedication to person-centred care and dementia within the home.

Our final finalist was Bethanie Leigh Shepherd who was nominated in the Ancillary Worker Award. Beth has many roles at our Residential Community Alexander House in Dover as she is a HCA, Leisure & Lifestyle Coordinator and the home's Palliative Champion. Beth had already won the Kent Care Ancillary Worker Award.

We are super proud of the whole NJCH team who represented the group on Saturday in a great celebration of the Social Care industry and those who work within it.

Kent Care Awards 2018

September 2018

We certainly always look forward to the Kent Care Awards and were delighted this year to have a number of our team who were finalists at this year’s awards. The gala evening was held on the 14th September at the Marriott Hotel in Maidstone. As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Nicholas James are proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

We are really pleased to announce that Bethanie Shepherd from our residential community Alexander House was announced as the winner of Ancillary Carer Award. Beth has been at Alexander House for 2 years and is one of our Leisure and Lifestyle Coordinators, a Health Care Assistant and our Palliative Care Champion. Beth is a diligent and caring member of the team whose focus is on person centred care within the home.

We were also really honoured to have a number of other finalists at this year’s awards.

Our residential Manager Jill Hyland was nominated in the Registered Manager category. Jill has been the Register Manager of Walmer Care Centre for 9 years and has over 15 years of experience in the Care industry. Our residential community in Dover, Alexander House also had another 2 finalists this year with, Health Care Assistant Brendan Price nominated in the Putting People First Award and Night Staff Health Care Assistant Sue Lyman nominated in the Dementia Carer Category.

Our senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, NJCH were very proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

Great British Care Awards Grand Final 2018

March 2018

The Gala Grand Final at the Birmingham ICC was as usual a glamourous and celebratory extravaganza with special guest Jeremy Vine, X Factors Chico and Irish Dancing. The whole evening is a fantastic way of acknowledging the social care industry and all those who work, volunteer and support it. Our four regional finalists were all extremely proud and honoured to be recognised at the event and we are delighted to yet again, for the second year running be announced as National Winners when our Leisure and Lifestyle Coordinator Katie Simmonds from our Residential Community Alexander House in Dover was announced as the winner of the NAPA Sponsored Activity Coordinator of the year.

Katie won the award for demonstrating she could provide a ‘needs led’, varied and appropriate programme for care home residents. Showed exceptional skills, creativity and responsibility in arranging activities.

The Judges said “Katie really impressed us with her level of maturity, passion and real insight into what the role entailed, along with her commitment to delivering. Frequently going above and beyond to find new ways to enrich the lives of the service users. Judges were particularly impressed with the way that she tried to involve residents in the wider community.”

We were also proud to have 3 other finalists Walmer Care Centre who was finalists in the Care Home Team Award, Abigail Draper our Marketing Manager who was a finalist in the Frontline Leader Award and Chestfield House’s Volunteer Veronica Cole was a finalist in the Unpaid Carer Award.

This year’s recognition from The Great British Care Awards is again a testament to our ethos and the dedication of our Nursing and Care Teams to provide person centred and meaningful care in our Nursing and Residential Homes throughout the UK; where our resident’s smiles are our reward!

Carehome.co.uk Top 20 Award 2018

Feb 2018

For a second year running Nicholas James Care Homes has been named as one of the top 20 care homes in the United Kingdom by the UK’s top review site Carehome.co.uk.

We are extremely proud to have been again awarded this accolade by the review site. We love reading the reviews that are sent in from our Residents, their loved ones and families about our homes. It give us a chance to look at the feedback, make enhancements where necessary and also give our teams the feedback from families and how they make a difference.

Carehome.co.uk describes the how the awards are won “The Top 20 Care Home Group Awards highlight the most recommended Care Home Groups in the UK. The awards are based on over 40,000 reviews from residents and friends/families of residents. The Group Review Score is derived from the average of all the Review Scores of its Members with a Review Score. 75%+ Members of the Group must have a Review Score before a Group Review Score can be achieved. There are 3 categories in the Care Home Group Awards”

South East Great British Care Awards 2017

Nov 2017

Nicholas James Care Homes had great Success at the South East Regional Great British Care Awards on the 11 th November. In total as a group we had 11 finalists in 11 different categories. We were even further delighted to become overall winners in four of those categories!

Overall winners on the night were Walmer Care Centre, our Residential Community in Deal, Walmer who came away with the Care Home Team Award. The home’s manager Jill Hyland led her team to collect the award on behalf of the whole team who are dedicated to creating a person centred environment for those who live at the community.

Leisure and Lifestyle Coordinator Katie Simmonds from our Residential Community Alexander House in Dover, won the Activity Coordinator of the year. Katie was also a finalist in the Putting People First, Personalisation Award. The home also had finalists, Audrey Graham who was shortlisted in the Care Home Worker award and Lynn Graham who was a finalist in the Ancillary Worker Award.

Our Marketing and Project Manager, Abigail Draper was named winner of the Frontline Leader Award.

Finally our Nursing Community, Chestfield House’s Volunteer Veronica Cole was named as the winner of the Unpaid Volunteer Award.

Nicholas James Care Homes Nominated Individual, experienced Regional Manager and Registered Nurse Jacqui Gregg was a finalist in the Innovator of the Year Award.

Also finalists were, Claire Dodd from our Residential Community Dale Lodge in South Fleet. Claire the home’s Leisure and Lifestyle Coordinator was a finalist in the Dementia Carer Category.

Our Residential Community, Eastfields in Maidstone also had finalistJamuka Thappa in the Newcomer Category.

Our four winners will now go on to the grand final of the Great British Care Awards in Birmingham on the 18 th of March.

Kent Care Awards 2017

1st October

Another Great Night for Nicholas James Care Homes Ltd at the Kent Care Awards 2018.

A number of our team were nominated finalists at the second Kent Care Awards which were held at the Leas Cliff Hall in Folkestone on the 29 th September.

The Gala evening was a fantastic and well deserved way to celebrate all that is positive about the Social Care Industry in Kent.

Our Nominated Individual and Regional Manager Jacqui Gregg was nominated for Innovator of the Year for a second year running.

Collette Eldridge from Walmer Care Centre was also nominated for Putting People First Personalisation Award for a second year in row.

Harbledown Lodge’s Neil Richards, was again a finalist for Trainer, Trainer of the Year and Haydon Mayer’s Lethi Nair was a finalist in the Nurse of the Year Category.

The recognition from the Kent Care Awards and KiCA is again a testament to our continued ethos of striving to provide person centred care in our Nursing and Residential Communities throughout Kent; where our resident’s smiles are our reward!

Carehome.co.uk Top 20 Award 2017

April 2017

Nicholas James Care Homes has been named as one of the top 20 care homes in the United Kingdom by top Care Home Review site Carehome.co.uk.

Every year Carehome.co.uk announces its carehome.co.uk Top 20 Care Home Group Awards. This year Nicholas James Care Homes is proud to have been awarded this accolade for the first time. Carehome.co.uk describes the how the awards are won “The Top 20 Care Home Group Awards highlight the most recommended Care Home Groups in the UK. The awards are based on over 40,000 reviews from residents and friends/families of residents. The Group Review Score is derived from the average of all the Review Scores of its Members with a Review Score. 75%+ Members of the Group must have a Review Score before a Group Review Score can be achieved. There are 3 categories in the Care Home Group Awards”

Carehome.co.uk is the leading UK Care Home website with over 16 million visitors per year and 46,162 Care Home Reviews.

Great British Care Awards National Final

March 2017

The Great British Grand National Final was held on the 31st March at the ICC Birmingham. Nicolas James Care Homes Ltd were lucky to have 2 finalists at this event Walmer Care Centre’s Leisure and Lifestyle Coordinator Collette Eldridge who was up for the Putting People First Personalisation award and Alexander House Manager Natalie Lamoon who was a finalist in the Dementia Carer Category.

We are proud to announce that Natalie won the National Great British Care Dementia Carer Award 2017. The award which was sponsored and judged by the Alzheimer’s society was a tough category which included 8 other finalists.

This is what the head judge from the Alzheimer’s Society had to say about Natalie and why she won- Natalie has been given this award for demonstrating excellence in her role. She is clearly passionate, knowledgeable and forward thinking. She goes the extra mile and has an ingrained attitude towards care. She is a Carer, Fundraiser and a great example to her profession. Well done Natalie!

Natalie herself has said “I began my career as a HCA working with individuals living with Dementia and fell in love with the role. I feel passionately about Dementia itself and the individuals it affects” On winning her award Natalie has summed up the experience by saying “when I won the first award at the Kent Care Awards back in October 2016 I never imagined that I would go on to win the Great British Care Awards Dementia Carer National Winner 2017. I am extremely overwhelmed and honoured to have been given the Dementia Carer award as I am passionate about ensuring that those affected by Dementia have the best person centred care and treated with dignity”

The evening’s special guest was Martin Kemp who gave an impassioned speech about the celebrating the dedicated work of the individuals in the Health and Social Care Sector. The whole gala evening was a true celebration of celebrating the industry and those who work tirelessly to set high standards on a daily basis.

We are extremely proud as a company and of Natalie and Collette to have had 2 National Finalists at such a prestigious event.

London Regional Great British Care Awards 2016

November 2016

After being successful at the Kent Care awards in October Natalie Lamoon and Collette Eldridge were finalists at the Great British Care Awards, London Finals.

The Gala evening held at the Marriott Hotel in London was a great way to acknowledge and celebrate the care industry and those dedicated individuals who work in the Social Care Sector.

We are pleased to announce that our two finalists, who had taken part in interviews and judging weeks before hand won their categories and now go through to the National Great British Care Awards Finals to be held in March in Birmingham.

Congratulations to Natalie Lamoon, Registered Manager of our Residential Home Alexander House in Dover, Kent who won the Dementia Care Award 2016.

Natalie is extremely proud of winning the award, especially in the category that she was nominated as she is passionate about dementia care and making a difference in the people’s lives she looks after. She said “seeing past the diagnoses of Dementia is so important in ensuing that we provide a meaningful and person centred level of care for our residents. The residents don’t live in our workplace we work in their home”.

Here is some of the judge’s feedback “Natalie’s quiet but confident nature obviously shines through in her work. Passionate about her role and her attitude and general calming makes her a worthy winner. Well done Natalie.”

Congratulations to Collette Eldridge, Leisure and Lifestyle Coordinator at Walmer Care Centre in Deal, Kent who won the Putting People First Award 2016.

Collette is overwhelmed and extremely proud to have been recognised again for her contribution. She had this to say about her role as a Leisure and Lifestyle Coordinator and why she loves her job “We try to provide a varied, interactive and fun activities for our service users. We find out as much as possible about each individual so we can incorporate their preferences in to our weekly schedule to make them person centred. The aim is to provide a happy and fulfilled environment for everyone; service users, staff and management”

Here is some of the judge’s comments about Collette “Passionate about putting residents first and keeping them motivated and enthused. Clearly loves what she does and takes pride in her work”

NAPA Highly Commended Best Activities Team Development Award 2016

October 2016

In October we were proud to receive a Highly Commended from NAPA for Best Activities Team Development Award 2016.

We have come a long way in our redevelopment of activity provision at Nicholas James Care Homes. Through renaming our activity provision and our activity coordinators to Leisure and Lifestyle and complementing this with the launch of our Leisure and Lifestyle Manifesto we are making progress in achieving a higher standard of provision throughout our Nursing and Residential Communities. We have almost achieved all we set out do in in our manifesto and are continuing to develop our service we provide all the time

Kent Care Awards 2016

October 2016

Care Homes across Kent were invited to take part in the awards and nominate across 12 categories. Nicholas James Care Homes Ltd were successful in having 6 finalists in 9 out of the 10 categories that were available to us. At the Gala Award Ceremony held on Friday 7th of October we were proud to be named overall winners in 3 of these categories.

All of our homes and their teams throughout Kent strive to lead the field in their professions, ensuring we provide meaningful and person centred care of a high standard. Our success and recognition at the inaugural Kent Care Awards 2016 shows our commitment to upholding our ethos.

Nicholas James Care Homes Ltd’s Residential Homes were also successful with Alexander House’s Deputy Manager Natalie Lamoon winning the Dementia Carer Award- Natalie has been with the home since 2013 and has been the homes manager since October 2016. Natalie is extremely proud of winning the award especially in the category that she was nominated as she is passionate dementia care and making a difference in the people’s lives she looks after. She said “seeing past the diagnoses of Dementia is so important in ensuing that we provide a meaningful and person centred level of care for our residents”

Also Walmer Care Centre’s Leisure and Lifestyle Coordinator Collette Eldridge won the final award of the evening for Putting People First/Personalisation Award. Collette is overwhelmed and extremely proud of her award and had this to say to me about her role as a Leisure and Lifestyle Coordinator and why she loves her job “We try to provide varied, interactive and fun activities for our service users. We find out as much as possible about each individual so we can incorporate their preferences in to our weekly schedule to make them person centred. The aim is to provide a happy and fulfilled environment for everyone; service users, staff and management”

Finally we are extremely honoured that our Nursing Home, Harbledown Lodge’s Senior Nurse, Clinton Burrows won the Nurse Care Award. As the Lead Nurse at Harbledown Lodge Clint it very proud and honoured by his award.

Full list of our finalists and Overall Winners:

Winner of The Dementia Carer Award : Alexander House Natalie Lamoon Registered Manager
Winner of The Nurse Care Award : Harbledown Lodge Clinton Barrow, Senior Nurse
Winner of The Putting People First/ Personalisation Award : Walmer Care Centre Collette Eldridge, Leisure and Lifestyle Coordinator
Finalist of The Care Nutrition Award : Whitstable Nursing Home, Carol Reynold, Position Head Chef
Finalist of The Care Innovator Award : Jacqui Gregg, Regional Manager
Finalist of The Care Trainer Award : Harbledown Lodge Neil Richards, Trainer and Administrator

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