Media Relations & News

Wishing you all a Happy and Prosperous New Year.  

It goes without saying that 2020 has been a very challenging year and one like no other.
Still our care home Loose court , has been chosen as the Winner of Compassionate Care / Residential Home in the inaugural 2020 Maidstone Compassionate Community Awards. We are proud of you all at Loose Court. well Donne.

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S.E Great British Care Award Nominations Announced 

September 2019

The South East Regional Great British Care Awards and we have been shortlist in 4 categories!.......

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NJCH Wins Big at Kent Care Awards

September 2019

Nicholas James Care Homes had an amazing time at the 2019 Kent Care Awards on Friday. We were really honoured to be announced...

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Dale Lodge CQC Inspection Outstanding Responsive Service

April 2019

Our Residential Home in Southfleet Dale Lodge has recently had their CQC inspection published and we are pleased to announce that they received OUTSTANDING...

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Care Home Top 20 Carehome.co.uk Winner 2019

March 2019

Nicholas James Care Homes are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row.

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South East Great Birtish Care Awards Winners 2018!

7/11/2018

The Nicholas James Care Homes teams were out in force on Saturday 3 rd November at the South East Great British Care Awards...

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2018 South East Great British Care Awards Nominations Announced

24th Ocotber 2018

Exciting News Nicholas James Care Homes has been nominated for 8 awards at this year’s South East Great British Care Awards.

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Kent Care Awards 2018

14 September

We certainly always look forward to the Kent Care Awards and were delighted this year to have a number of our team who were finalists...

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Latest CQC Inspections

July 2018

Over the first half of the year a number of our Residential Communities were inspected by CQC. We are pleased to announce that they have all...

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Leisure and Social 2018 Calendar Launch

23/01/2018

We are very proud of our Leisure and Social Services within our Nursing and Residential Communities.

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Merry Christmas & Happy New Year

22/12/2017

2017 for Nicholas James Care Homes and Regal Care Trading has been its most successful yet!

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South East Great British Care Awards Success!!!!!

15/11/2017

Nicholas James Care Homes had great Success at the South East Regional Great British Care Awards on the 11 th November.

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Haydon Mayer Sensory Garden Opening

23rd September

Haydon Mayer Nursing Community in Herne Bay were really excited and proud for the opening of their new Sensory Garden on the 23 rd of September.

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Team NJCH Climb Ben Nevis for Alzheimer’s Society

12th July

Our Residential Communities Walmer Care Centre and Alexander House took on the mighty Ben Nevis on Saturday Night fulfilling a promise...

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Carehome.co.uk Top 20 Award

April 2017

Nicholas James Care Homes has been named as one of the top 20 care homes in the United Kingdom by top Care Home Review site Carehome.co.uk.

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British Care Home Awards

March 2016

The Great British Grand National Final was held on the 31st March at the ICC Birmingham. Nicolas James Care Homes Ltd were lucky to have...

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Nicholas James Care Homes Social Care Parliamentary Review

September 2016

Nicholas James Care Homes Ltd are pleased to be asked again to be part of the ‘Parliamentary Review; A Year In Perspective Care Edition 2015/16’.

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NAPA Highly Commended Best Activities Team Development Award 2016

October 2016

In October we were proud to receive a Highly Commended from NAPA for Best Activities Team Development Award 2016.

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New Leisure and Lifestyle Manifesto

2016

Nicholas James Care Homes Ltd has always had a strong activities programme in some of its homes. We have wanted to build on this by introducing...

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South East Great British Care Awards Nominees Announced 

September 2019

The South East Regional Great British Care Awards and we have been shortlist in 4 categories!

September is proving to be an exciting month for us here at NJCH. Just after our success at this year’s Kent Care Awards we have now be shortlisted for 4 Regional Great British Care Awards.
Our nominee are Claire Dodds, the Leisure and Lifestyle Coordinator from our Residential Home Dale Lodge and Dale Mount who is shortlisted in the Dementia Carer Award.
Walmer Care Centre has been shortlisted for a staggering 3 awards. Jill Hyland the home's manager is shortlisted in the Registered Care Home Manager Award. Health Care Assistant Cheyenne Williams is nominated in the New Comer award and Night Health Care Assistant Anna Aanynaa is nominated in the Putting People First Personalisation Award.
Our teams now head off to their judging day and then we wait to celebrate with them in Brighton at their Gala Awards evening.
We want to wish them all good luck and are really proud of their success. 




NJCH Wins Big at the Kent Care Awards

September 2019

Nicholas James Care Homes had an amazing time at the 2019 Kent Care Awards on Friday. We were really honoured to be announced as overall winners in 4 categories and with a total 12 finalist nominations.

Congratulations to our Manager of Walmer Care Centre Jill Hyland on winning the Care Home Registered Manager Award. Also winners from Walmer Care Centre were Cheyenne Williams who won the New Comer Award and Anna Aanynaa who won the ‘Putting People First’ award.
Our other award winner was Leiure & Lifestyle Coordinator Claire Dodds from Dale Lodge & Dale Mount who won the Dementia Carer Award.
In total we had another 8 finalists from our homes across Kent, these were;
Alexander House manager Natalie Lamoon and their Kitchen Assistant Sue Griffiths.  Whitstable Nursing Home's Leisure & Lifestyle Coordinator Stacey Scott. 
From Eastfield's Residential Home our Leisure & Lifestyle Coordinator Linda Smith.
Lastly also from Walmer Care Centre, their  Deputy Manager Jo Allen, Head of Care Karen Kirk, Leisure & Lifestyle Coordinator Collette Eldridge and Deputy Manager Wendy Pitcher.
We'd like to thank KiCA and everyone who helped organise the awards. It is always a privilege to be in among those who are so dedicated to our industry.
As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, NJCH were very proud to both support the Kent Care Awards 2019 and shine a beacon on the Social Care Industry in Kent.
For full details of our wonderful evening at the Kent Care Awards-see our awards page.
 




Dale Lodge CQC Inspection Outstanding Responsive Service

April 2019

Our Residential Home in Southfleet Dale Lodge has recently had their CQC inspection published and we are pleased to announce that they received OUTSTANDING in Responsive and GOOD in Safe, Effective, Caring and Well Led.  The inspection took place earlier in the year and after a long wait we were ecstatic to get the news that we'd received an Outstanding in responsive.

In the report the inspector said "Staff went the ‘extra mile’ to respond to people’s choices and preferences and in providing activities that were meaningful. Special family events were arranged which celebrated significant times in people’s lives."A big part of the ethos of Dale Lodge and it's sister home Dale Mount is their dedication to creating a family environment which celebrates events throughout the year for not just the residents but their family and friends. This was backed up by a family member who recently attended an event saying "This event was a true testament to the dedicated, hardworking management and staff who I see running around to keep all happy on this day of total enjoyment”
The home a long history of being a community and being part of their local community one established link is with a local Children's Nursery who visit weekly to join in with the activities put on in the home.
At the forefront of this recognition is the homes manager Kerry Johnson whose leads the team with a passion and dedication to motivate all to providing a vibrant, person centered and meaningful community. This was acknowledged in the CQC report with the inspectors commenting "The registered manager was central to creating a positive culture at the service"
Well done #teamDALELODGE

CQC logo
Dale Lodge
CQC overall rating
Good

Care Home Top 20 Carehome.co.uk Winner 2019

March 2019

Nicholas James Care Homes are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row. Receiving this award from the UK’s leading review website makes it even more special.

At Nicholas James we pride ourselves on the standard of the services we provide in our 13 Nursing and Residential homes throughout Kent and Sussex.

An established and family orientated provider our Company Ethos is reflected in all areas of the services we offer where our residents smiles are our rewards!

We aim to provide a Meaningful Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority.

Our manager Jill Hyland from Walmer Care Centre in Deal, Kent says “it’s fantastic news that we’ve won this award again. What we like about Carehome.co.uk here at Walmer is that the reviews are there for everyone to see. When someone calls or emails us about our home we always say “look us up on carehome.co.uk”. Families or loved ones are able to give honest feedback and we can learn from this as well. We have an award winning team here at Walmer Care Centre and we pride ourselves on our 9.8 Review Score and the person centred and meaningful services we offer.”

South East Great Birtish Care Awards Winners 2018!

7/11/2018

The Nicholas James Care Homes teams were out in force on Saturday 3 rd November at the South East Great British Care Awards to celebrate the 8 nominations we received.

Our Volunteer Brian Brooke from Dale Lodge and Dale Mount was announced as the winner of the unpaid carer award for his dedication and support of the home his mum lives in. Brian is a true legend in the eyes of the team and residents of Dale Lodge and Mount. He dedicates his time to the home and supports the work and events that the home regularly holds. He is held in such high esteem by all the whole team who were delighted that he was announced the winner. Dale Lodge and Mount’s Registered Manager Kerry Johnson said “This man is a true legend and puts his heart and soul into this home and his mum”. 

Our other winner from the awards was our Marketing and Services Development Manager Abigail Draper who won the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further. Abigail and Brian now go on to National finals in March 2019.

We are really pleased to announce our overall finalists were;

Leisure and Lifestyle Coordinator Claire Dodds nominated in the Activity Coordinators Category, Maintenance Person Mark Milton was nominated in the Ancillary Worker Award and Shannon Burton, Team Leader nominated in the New Comer Award. The whole team at Dale Lodge & Dale Mount is dedicated to providing person centred care in an engaging and vibrant environment and these nominations are recognition of that dedication.

Another of our finalists was Walmer Care Centre. The team had been shortlist in the Palliative Care Award. The Residential Community in Deal, Kent is passionate about the standard of Palliative Care.

Tracy Hobbs the Deputy Manager from our Residential Community Eastfield was another finalist in the Dementia Carer Category. Tracy's nomination is a reflection of her true dedication to person-centred care and dementia within the home.

Our final finalist was Bethanie Leigh Shepherd who was nominated in the Ancillary Worker Award. Beth has many roles at our Residential Community Alexander House in Dover as she is a HCA, Leisure & Lifestyle Coordinator and the home's Palliative Champion. Beth had already won the Kent Care Ancillary Worker Award.

We are super proud of the whole NJCH team who represented the group on Saturday in a great celebration of the Social Care industry and those who work within it.

2018 South East Great British Care Awards Nominations Announced

24th Ocotber 2018

South East Great British Care Awards 2018 Announced

Exciting News Nicholas James Care Homes has been nominated for 8 awards at this year’s South East Great British Care Awards.

We are extremely proud and honoured to have been recognised in the Employer Award. Other the last 16 years as a company we pride ourselves on our dedication and ethos of person centred and meaningful care that we provide in our 19  Nicholas James  and  Regal Care Trading Ltd communities throughout the South East. As an employer our ethos is a family led commitment to our staff who are dedicated and choose to work with us not just as a job but as a vocation and love of Social Care. Our reward is the smiles of our Service Users and teams.

With 3 finalist Dale Loge and Dale Mount, our Residential Community in Southfleet is leading the way with their nominations this year. Their Leisure and Lifestyle Coordinator Claire Dodds is nominated in the Activity Coordinators Category, Maintenance Person  Mark Milton   is nominated in the Ancillary Worker Award and Shannon Burton, Team Leader is nominated in the New Comer Award. The whole team at  Dale Lodge & Dale Mount  is dedicated to providing person centred care in an engaging and vibrant environment and these nominations are recognition of that dedication.

Another of our finalists is Walmer Care Centre. The whole team has been shortlist in the Palliative Care Award. The Residential Community in Deal, Kent is passionate about the standard of Palliative Care and this has been recognised in there finalist nomination.

Our Marketing and Services Development Manager Abigail Draper has been nominated in the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further.

Tracy Hobbs the Deputy Manager from our Residential Community Eastfield is a finalist in the Dementia Carer Category. Tracy's nomination is a reflection of her true dedication to person centred care and dementia within the home.

Bethanie Leigh Shepherd is another one of our finalists nominated in the Ancillary Worker Award. Beth has many roles at our Residential Community Alexander House?in Dover as she is a HCA, Leisure & Lifestyle Coordinator and the home's Palliative Champion. Beth has already won the Kent Care Ancillary Worker Award.

As a team we are really looking forward to celebrating and giving recognition to the dedication and hard work by the Social Care Industry in the South East.

We will also have all of our fingers and toes crossed that we will be winners!

Kent Care Awards 2018

14 September

We certainly always look forward to the Kent Care Awards and were delighted this year to have a number of our team who were finalists at this year’s awards. The gala evening was held on the 14th September at the Marriott Hotel in Maidstone. As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Nicholas James are proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

We are really pleased to announce that Bethanie Shepherd from our residential community Alexander House was announced as the winner of Ancillary Carer Award. Beth has been at Alexander House for 2 years and is one of our Leisure and Lifestyle Coordinators, a Health Care Assistant and our Palliative Care Champion. Beth is a diligent and caring member of the team whose focus is on person centred care within the home.

We were also really honoured to have a number of other finalists at this year’s awards.

Our residential Manager Jill Hyland was nominated in the Registered Manager category. Jill has been the Register Manager of Walmer Care Centre for 9 years and has over 15 years of experience in the Care industry. Our residential community in Dover, Alexander House also had another 2 finalists this year with, Health Care Assistant Brendan Price nominated in the Putting People First Award and Night Staff Health Care Assistant Sue Lyman nominated in the Dementia Carer Category.

Our senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, NJCH were very proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

KiCA Kent Care Awards 2018 Finalists Announced

August

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Nicholas James are proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

We are very excited and proud to have a number of finalists at this year’s awards.

Our residential Manager Jill Hyland has been nominated in the Registered Manager category. Jill has been the Register Manager of Walmer Care Centre for 9 years and has over 15 years of experience in the Care industry.

Our residential community in Dover, Alexander House also has 3 finalists this year with Leisure and Lifestyle Coordinator Beth Shepard nominated in the Ancillary Award, Health Care Assistant Brendan Price nominated in the Putting People First Award and Night Staff Health Care Assistant Sue Lyman nominated in the Dementia Carer Category. The home will also be supporting their Local Royal British Legion who have been nominated as finalists in the Volunteer Award. The members come in and volunteer at the home and are a great support in bringing the community in to the home.

Our senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

We are definitely looking forward to the Gala Awards evening on the 14 th of September where we will be able to celebrate the social care industry in Kent

Latest CQC Inspections

July 2018

Over the first half of the year a number of our Residential Communities were inspected by CQC. We are pleased to announce that they have all received GOOD ratings across all 5 elements.

We work hard within our residential communities to provide person centred and meaningful care services. We are always striving to enhance and be innovators with the Residential Sector of Social Care.

Congratulations to our Residential Communities Dale Mount, Walmer Care Centre, Eastfields and Alexander House, their Managers and Care Teams for shining a light on what is GOOD in Social Care.

Leisure and Social 2018 Calendar Launch

23/01/2018

We are very proud of our Leisure and Social Services within our Nursing and Residential Communities.
We pride ourselves on building communities within our homes and making links outside our homes with the local area; making sure that our service users are still able to feel they can make a contribution and be part of a meaningful and vibrant community.
We work hard to ensure that our Residential and Nursing Communities offer a variety of events, social activities and themed days; supporting National days and charities throughout the year.

To ensure a high standard within our Leisure and Social services our Leisure and Lifestyle Coordinators are NAPA trained and do their best to ensure a person centred and bespoke programme for our service users.

In January we launched this year’s Leisure and Social Calendar. The calendar features our weekly themes, National days of celebration such as St Patrick’s Day, Easter, Royal Weddings and also fun days such as National Chocolate Cake Day! We also enjoy supporting charities, raising funds and awareness – this year we will be supporting The Alzheimer’s Society, Dementia UK, Macmillan Nurses, Children’s Society and the Brain Tumour Research.

This year’s Leisure and Social Calendar is full exciting and new events to look forward too. Our calendar is shared on our website on a monthly basis and we also share our events on our social media pages on Facebook and Twitter.

South East Great British Care Awards Success!!!!!

15/11/2017

Nicholas James Care Homes had great Success at the South East Regional Great British Care Awards on the 11 th November. In total as a group we had 11 finalists in 11 different categories. We were even further delighted to become overall winners in four of those categories!
Overall winners on the night were Walmer Care Centre, our Residential Community in Deal, Walmer who came away with the Care Home Team Award. The home’s manager Jill Hyland led her team to collect the award on behalf of the whole team who are dedicated to creating a person centred environment for those who live at the community.
Leisure and Lifestyle Coordinator Katie Simmonds from our Residential Community Alexander House in Dover, won the Activity Coordinator of the year. Katie was also a finalist in the Putting People First, Personalisation Award. The home also had finalists, Audrey Graham who was shortlisted in the Care Home Worker award and Lynn Graham who was a finalist in the Ancillary Worker Award.
Our Marketing and Project Manager, Abigail Draper was named winner of the Frontline Leader Award.
Finally our Nursing Community, Chestfield House’s VolunteerVeronica Cole was named as the winner of the Unpaid Volunteer Award.

Nicholas James Care Homes Nominated Individual, experienced Regional Manager and Registered Nurse Jacqui Gregg was a finalist in the Innovator of the Year Award.
Also finalists were, Claire Dodd from our Residential Community Dale Lodge in South Fleet. Claire the home’s Leisure and Lifestyle Coordinator was a finalist in the Dementia Carer Category.
Our Residential Community, Eastfields in Maidstone also had finalistJamuka Thappa in the Newcomer Category.
Our four winners will now go on to the grand final of the Great British Care Awards in Birmingham on the 18 th of March.

Haydon Mayer Sensory Garden Opening

23rd September

Haydon Mayer Nursing Community in Herne Bay were really excited and proud for the opening of their new Sensory Garden on the 23 rd of September.
The homes new manager and a team of dedicated staff and volunteers have worked tiredly over the last few months to create a new Sensory Garden. With materials donated from local business and local volunteers donating their time the garden has truly been given a special meaning. The garden is not only safe and secure but also a relaxing, fun and stimulating area in the garden for our residents, their friends and family to enjoy.

We couldn’t have completed this work without the huge amount of support from local business, community groups and volunteers. We like to thank; Harts Brickworks, Driveways and Landscapes, Dazlin Enterprises, Kelly Martin, Coop Funeral Care, MBS, Homebase, Travis Perkins, Buildbase, Jewsons. Also thanks to Bookers, Canterbury Coop in Sea Street, Tesco Canterbury Road, Tesco Sea Street, Passion Hairdressers, The Cow Shed Baskets, Buttons and Bows, Welch and Sons Funeral Service, Jumping Monkey, Ami' s Cakes, Mortimers Restaurant, Taylors Meats, Jonnies Minimarket Kenwins Newsagents, NuYou Holistic Healthcare  and Shokotan Karate.

The event consisting of a BBQ, entertainment and raffle were not only a great way to mark the opening of the sensory garden but also celebrate the homes recent GOOD CQC inspection. It was a great way to as well as a great way to thank the volunteers and staff who helped design and build the new garden area.

Team NJCH Climb Ben Nevis for Alzheimer’s Society

12th July

Our Residential Communities Walmer Care Centre and Alexander House took on the mighty Ben Nevis on Saturday Night fulfilling a promise to raise funds for a cause close to their hearts.
After months of fundraising events and training around Deal and up and down the steep hills of Dover, the team set off for Scotland on Saturday Morning to take part in the yearly Ben Nevis midnight challenge.

The team consisting of managers Jill Hyland, Natalie Lamoon, Heads of Care Karen Kirk and Joanne Armstrong, Leisure and Lifestyle Coordinator Colette Eldridge and Senior Carer Sara Banerjee arrived at the Ben Nevis Base Camp for a health and safety briefing before setting off at 22:30 hrs. The weather was very hazardous and they battled extreme wind and rain. After 3 and half hours of making their way up in the dark and only metres from the top the event was called off for adverse weather conditions making it unsafe. Although not quite conquered, their gallant efforts in serve weather and their grand total of over £6,000 raised so far for the Alzheimer’s Society means they truly deserve their medals.

We wonder what their next challenge will bring????

Carehome.co.uk Top 20 Award

April 2017

Nicholas James Care Homes has been named as one of the top 20 care homes in the United Kingdom by top Care Home Review site Carehome.co.uk.

Every year Carehome.co.uk announces its carehome.co.uk Top 20 Care Home Group Awards. This year Nicholas James Care Homes is proud to have been awarded this accolade for the first time. Carehome.co.uk describes the how the awards are won “The Top 20 Care Home Group Awards highlight the most recommended Care Home Groups in the UK. The awards are based on over 40,000 reviews from residents and friends/families of residents. The Group Review Score is derived from the average of all the Review Scores of its Members with a Review Score. 75%+ Members of the Group must have a Review Score before a Group Review Score can be achieved. There are 3 categories in the Care Home Group Awards”

Carehome.co.uk is the leading UK Care Home website with over 16 million visitors per year and 46,162 Care Home Reviews.

We are really proud to have been awarded this award especially as it is based on the scores of the reviews of the families/friends and residents who live in our Residential and Nursing Communities.

This is the first time we have been awarded this award and we look forward to making the Top 10 next year!

British Care Home Awards

March 2016

The Great British Grand National Final was held on the 31st March at the ICC Birmingham. Nicolas James Care Homes Ltd were lucky to have 2 finalists at this event Walmer Care Centre’s Leisure and Lifestyle Coordinator Collette Eldridge who was up for the Putting People First Personalisation award and Alexander House Manager Natalie Lamoon who was a finalist in the Dementia Carer Category.

We are proud to announce that Natalie won the National Great British Care Dementia Carer Award 2017. The award which was sponsored and judged by the Alzheimer’s society was a tough category which included 8 other finalists.

This is what the head judge from the Alzheimer’s Society had to say about Natalie and why she won- Natalie has been given this award for demonstrating excellence in her role. She is clearly passionate, knowledgeable and forward thinking. She goes the extra mile and has an ingrained attitude towards care. She is a Carer, Fundraiser and a great example to her profession. Well done Natalie!

Natalie herself has said “I began my career as a HCA working with individuals living with Dementia and fell in love with the role. I feel passionately about Dementia itself and the individuals it affects” On winning her award Natalie has summed up the experience by saying “when I won the first award at the Kent Care Awards back in October 2016 I never imagined that I would go on to win the Great British Care Awards Dementia Carer National Winner 2017. I am extremely overwhelmed and honoured to have been given the Dementia Carer award as I am passionate about ensuring that those affected by Dementia have the best person centred care and treated with dignity”

The evening’s special guest was Martin Kemp who gave an impassioned speech about the celebrating the dedicated work of the individuals in the Health and Social Care Sector. The whole gala evening was a true celebration of celebrating the industry and those who work tirelessly to set high standards on a daily basis.

We are extremely proud as a company and of Natalie and Collette to have had 2 National Finalists at such a prestigious event.

New Leisure and Lifestyle Manifesto

Nicholas James Care Homes Ltd has always had a strong activities programme in some of its homes. We have wanted to build on this by introducing a new Leisure and Lifestyle programme throughout all the homes, which includes a new training package for our Leisure and Lifestyle Coordinators and a centralised social event calendar.

Activity Provision is a central part of our residents and Day Care resident’s lives. We are dedicated to enabling and encouraging the residents to lead an activity based lifestyle. Through supporting our residents to make choices from the time they wake up to the time they go to sleep is encouraging an activity based way of care.

We strive to ensure that our residents; feel appreciated, at all times treated with sensitivity and respect and with an acknowledgement of their own psychological and emotional needs.  We encourage and nurture positive and rewarding social relationships whilst acknowledging that our residents are unique individuals.

Part of our Manifesto is our NAPA (National Association for Providers of Activities for Older People) membership. As a member we will be working with them in a shared ethos and commitment to ensure that ‘Activity is at the heart of care for older people’. We value the uniqueness of each older person and are dedicated to delivering expertise in activity provision through delivering the best practice, training, support and raising the status of activity providers
By the end of 2017 we hope to have a NAPA trained Leisure and Lifestyle Coordinator in all of our homes.

Dale Lodge CQC Inspection Outstanding Responsive Service

April 2019

Our Residential Home in Southfleet Dale Lodge has recently had their CQC inspection published and we are pleased to announce that they received OUTSTANDING in Responsive and GOOD in Safe, Effective, Caring and Well Led.  The inspection took place earlier in the year and after a long wait we were ecstatic to get the news that we'd received an Outstanding in responsive.

In the report the inspector said "Staff went the ‘extra mile’ to respond to people’s choices and preferences and in providing activities that were meaningful. Special family events were arranged which celebrated significant times in people’s lives."A big part of the ethos of Dale Lodge and it's sister home Dale Mount is their dedication to creating a family environment which celebrates events throughout the year for not just the residents but their family and friends. This was backed up by a family member who recently attended an event saying "This event was a true testament to the dedicated, hardworking management and staff who I see running around to keep all happy on this day of total enjoyment”
The home a long history of being a community and being part of their local community one established link is with a local Children's Nursery who visit weekly to join in with the activities put on in the home.
At the forefront of this recognition is the homes manager Kerry Johnson whose leads the team with a passion and dedication to motivate all to providing a vibrant, person centered and meaningful community. This was acknowledged in the CQC report with the inspectors commenting "The registered manager was central to creating a positive culture at the service"
Well done #teamDALELODGE

Care Home Top 20 Carehome.co.uk Winner 2019

March 2019

Nicholas James Care Homes are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row. Receiving this award from the UK’s leading review website makes it even more special.

At Nicholas James we pride ourselves on the standard of the services we provide in our 13 Nursing and Residential homes throughout Kent and Sussex.

An established and family orientated provider our Company Ethos is reflected in all areas of the services we offer where our residents smiles are our rewards!

We aim to provide a Meaningful Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority.

Our manager Jill Hyland from Walmer Care Centre in Deal, Kent says “it’s fantastic news that we’ve won this award again. What we like about Carehome.co.uk here at Walmer is that the reviews are there for everyone to see. When someone calls or emails us about our home we always say “look us up on carehome.co.uk”. Families or loved ones are able to give honest feedback and we can learn from this as well. We have an award winning team here at Walmer Care Centre and we pride ourselves on our 9.8 Review Score and the person centred and meaningful services we offer.”

South East Great Birtish Care Awards Winners 2018!

7/11/2018

The Nicholas James Care Homes teams were out in force on Saturday 3 rd November at the South East Great British Care Awards to celebrate the 8 nominations we received.

Our Volunteer Brian Brooke from Dale Lodge and Dale Mount was announced as the winner of the unpaid carer award for his dedication and support of the home his mum lives in. Brian is a true legend in the eyes of the team and residents of Dale Lodge and Mount. He dedicates his time to the home and supports the work and events that the home regularly holds. He is held in such high esteem by all the whole team who were delighted that he was announced the winner. Dale Lodge and Mount’s Registered Manager Kerry Johnson said “This man is a true legend and puts his heart and soul into this home and his mum”. 

Our other winner from the awards was our Marketing and Services Development Manager Abigail Draper who won the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further. Abigail and Brian now go on to National finals in March 2019.

We are really pleased to announce our overall finalists were;

Leisure and Lifestyle Coordinator Claire Dodds nominated in the Activity Coordinators Category, Maintenance Person Mark Milton was nominated in the Ancillary Worker Award and Shannon Burton, Team Leader nominated in the New Comer Award. The whole team at Dale Lodge & Dale Mount is dedicated to providing person centred care in an engaging and vibrant environment and these nominations are recognition of that dedication.

Another of our finalists was Walmer Care Centre. The team had been shortlist in the Palliative Care Award. The Residential Community in Deal, Kent is passionate about the standard of Palliative Care.

Tracy Hobbs the Deputy Manager from our Residential Community Eastfield was another finalist in the Dementia Carer Category. Tracy's nomination is a reflection of her true dedication to person-centred care and dementia within the home.

Our final finalist was Bethanie Leigh Shepherd who was nominated in the Ancillary Worker Award. Beth has many roles at our Residential Community Alexander House in Dover as she is a HCA, Leisure & Lifestyle Coordinator and the home's Palliative Champion. Beth had already won the Kent Care Ancillary Worker Award.

We are super proud of the whole NJCH team who represented the group on Saturday in a great celebration of the Social Care industry and those who work within it.

2018 South East Great British Care Awards Nominations Announced

24th Ocotber 2018

South East Great British Care Awards 2018 Announced

Exciting News Nicholas James Care Homes has been nominated for 8 awards at this year’s South East Great British Care Awards.

We are extremely proud and honoured to have been recognised in the Employer Award. Other the last 16 years as a company we pride ourselves on our dedication and ethos of person centred and meaningful care that we provide in our 19  Nicholas James  and  Regal Care Trading Ltd communities throughout the South East. As an employer our ethos is a family led commitment to our staff who are dedicated and choose to work with us not just as a job but as a vocation and love of Social Care. Our reward is the smiles of our Service Users and teams.

With 3 finalist Dale Loge and Dale Mount, our Residential Community in Southfleet is leading the way with their nominations this year. Their Leisure and Lifestyle Coordinator Claire Dodds is nominated in the Activity Coordinators Category, Maintenance Person  Mark Milton   is nominated in the Ancillary Worker Award and Shannon Burton, Team Leader is nominated in the New Comer Award. The whole team at  Dale Lodge & Dale Mount  is dedicated to providing person centred care in an engaging and vibrant environment and these nominations are recognition of that dedication.

Another of our finalists is Walmer Care Centre. The whole team has been shortlist in the Palliative Care Award. The Residential Community in Deal, Kent is passionate about the standard of Palliative Care and this has been recognised in there finalist nomination.

Our Marketing and Services Development Manager Abigail Draper has been nominated in the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further.

Tracy Hobbs the Deputy Manager from our Residential Community Eastfield is a finalist in the Dementia Carer Category. Tracy's nomination is a reflection of her true dedication to person centred care and dementia within the home.

Bethanie Leigh Shepherd is another one of our finalists nominated in the Ancillary Worker Award. Beth has many roles at our Residential Community Alexander House?in Dover as she is a HCA, Leisure & Lifestyle Coordinator and the home's Palliative Champion. Beth has already won the Kent Care Ancillary Worker Award.

As a team we are really looking forward to celebrating and giving recognition to the dedication and hard work by the Social Care Industry in the South East.

We will also have all of our fingers and toes crossed that we will be winners!

Kent Care Awards 2018

14 September

We certainly always look forward to the Kent Care Awards and were delighted this year to have a number of our team who were finalists at this year’s awards. The gala evening was held on the 14th September at the Marriott Hotel in Maidstone. As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Nicholas James are proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

We are really pleased to announce that Bethanie Shepherd from our residential community Alexander House was announced as the winner of Ancillary Carer Award. Beth has been at Alexander House for 2 years and is one of our Leisure and Lifestyle Coordinators, a Health Care Assistant and our Palliative Care Champion. Beth is a diligent and caring member of the team whose focus is on person centred care within the home.

We were also really honoured to have a number of other finalists at this year’s awards.

Our residential Manager Jill Hyland was nominated in the Registered Manager category. Jill has been the Register Manager of Walmer Care Centre for 9 years and has over 15 years of experience in the Care industry. Our residential community in Dover, Alexander House also had another 2 finalists this year with, Health Care Assistant Brendan Price nominated in the Putting People First Award and Night Staff Health Care Assistant Sue Lyman nominated in the Dementia Carer Category.

Our senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, NJCH were very proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

KiCA Kent Care Awards 2018 Finalists Announced

August

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Nicholas James are proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

We are very excited and proud to have a number of finalists at this year’s awards.

Our residential Manager Jill Hyland has been nominated in the Registered Manager category. Jill has been the Register Manager of Walmer Care Centre for 9 years and has over 15 years of experience in the Care industry.

Our residential community in Dover, Alexander House also has 3 finalists this year with Leisure and Lifestyle Coordinator Beth Shepard nominated in the Ancillary Award, Health Care Assistant Brendan Price nominated in the Putting People First Award and Night Staff Health Care Assistant Sue Lyman nominated in the Dementia Carer Category. The home will also be supporting their Local Royal British Legion who have been nominated as finalists in the Volunteer Award. The members come in and volunteer at the home and are a great support in bringing the community in to the home.

Our senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

We are definitely looking forward to the Gala Awards evening on the 14 th of September where we will be able to celebrate the social care industry in Kent

Latest CQC Inspections

July 2018

Over the first half of the year a number of our Residential Communities were inspected by CQC. We are pleased to announce that they have all received GOOD ratings across all 5 elements.

We work hard within our residential communities to provide person centred and meaningful care services. We are always striving to enhance and be innovators with the Residential Sector of Social Care.

Congratulations to our Residential Communities Dale Mount, Walmer Care Centre, Eastfields and Alexander House, their Managers and Care Teams for shining a light on what is GOOD in Social Care.

Leisure and Social 2018 Calendar Launch

23/01/2018

We are very proud of our Leisure and Social Services within our Nursing and Residential Communities.
We pride ourselves on building communities within our homes and making links outside our homes with the local area; making sure that our service users are still able to feel they can make a contribution and be part of a meaningful and vibrant community.
We work hard to ensure that our Residential and Nursing Communities offer a variety of events, social activities and themed days; supporting National days and charities throughout the year.

To ensure a high standard within our Leisure and Social services our Leisure and Lifestyle Coordinators are NAPA trained and do their best to ensure a person centred and bespoke programme for our service users.

In January we launched this year’s Leisure and Social Calendar. The calendar features our weekly themes, National days of celebration such as St Patrick’s Day, Easter, Royal Weddings and also fun days such as National Chocolate Cake Day! We also enjoy supporting charities, raising funds and awareness – this year we will be supporting The Alzheimer’s Society, Dementia UK, Macmillan Nurses, Children’s Society and the Brain Tumour Research.

This year’s Leisure and Social Calendar is full exciting and new events to look forward too. Our calendar is shared on our website on a monthly basis and we also share our events on our social media pages on Facebook and Twitter.

South East Great British Care Awards Success!!!!!

15/11/2017

Nicholas James Care Homes had great Success at the South East Regional Great British Care Awards on the 11 th November. In total as a group we had 11 finalists in 11 different categories. We were even further delighted to become overall winners in four of those categories!
Overall winners on the night were Walmer Care Centre, our Residential Community in Deal, Walmer who came away with the Care Home Team Award. The home’s manager Jill Hyland led her team to collect the award on behalf of the whole team who are dedicated to creating a person centred environment for those who live at the community.
Leisure and Lifestyle Coordinator Katie Simmonds from our Residential Community Alexander House in Dover, won the Activity Coordinator of the year. Katie was also a finalist in the Putting People First, Personalisation Award. The home also had finalists, Audrey Graham who was shortlisted in the Care Home Worker award and Lynn Graham who was a finalist in the Ancillary Worker Award.
Our Marketing and Project Manager, Abigail Draper was named winner of the Frontline Leader Award.
Finally our Nursing Community, Chestfield House’s VolunteerVeronica Cole was named as the winner of the Unpaid Volunteer Award.

Nicholas James Care Homes Nominated Individual, experienced Regional Manager and Registered Nurse Jacqui Gregg was a finalist in the Innovator of the Year Award.
Also finalists were, Claire Dodd from our Residential Community Dale Lodge in South Fleet. Claire the home’s Leisure and Lifestyle Coordinator was a finalist in the Dementia Carer Category.
Our Residential Community, Eastfields in Maidstone also had finalistJamuka Thappa in the Newcomer Category.
Our four winners will now go on to the grand final of the Great British Care Awards in Birmingham on the 18 th of March.

Carehome.co.uk Top 20 Award

April 2017

Nicholas James Care Homes has been named as one of the top 20 care homes in the United Kingdom by top Care Home Review site Carehome.co.uk.

Every year Carehome.co.uk announces its carehome.co.uk Top 20 Care Home Group Awards. This year Nicholas James Care Homes is proud to have been awarded this accolade for the first time. Carehome.co.uk describes the how the awards are won “The Top 20 Care Home Group Awards highlight the most recommended Care Home Groups in the UK. The awards are based on over 40,000 reviews from residents and friends/families of residents. The Group Review Score is derived from the average of all the Review Scores of its Members with a Review Score. 75%+ Members of the Group must have a Review Score before a Group Review Score can be achieved. There are 3 categories in the Care Home Group Awards”

Carehome.co.uk is the leading UK Care Home website with over 16 million visitors per year and 46,162 Care Home Reviews.

We are really proud to have been awarded this award especially as it is based on the scores of the reviews of the families/friends and residents who live in our Residential and Nursing Communities.

This is the first time we have been awarded this award and we look forward to making the Top 10 next year!

Nicholas James Care Homes Social Care Parliamentary Review

September 2016

Nicholas James Care Homes Ltd are pleased to be asked again to be part of the ‘Parliamentary Review; A Year In Perspective Care Edition 2015/16’.

As one of the largest privately owned Social Care Providers in the South East, we take pride in our reputation for providing person centred nursing, residential and dementia care throughout our 12 Care Homes in Kent and Sussex.

The review highlighted the growth and development of the company since the previous year’s edition. It also recognised the new centralised ethoses, senior team development and the Rajakanthans commitment to leading the field in the Private Social Care Sector.

The article cements the company’s focus and dedication to its Nursing and Residential Communities, our services users and our dedicated Nursing and Care Teams.

http://www.theparliamentaryreview .co.uk/editions/pdfs/TPR2016-Care.pdf
Pages 23-25

New Leisure and Lifestyle Manifesto

Nicholas James Care Homes Ltd has always had a strong activities programme in some of its homes. We have wanted to build on this by introducing a new Leisure and Lifestyle programme throughout all the homes, which includes a new training package for our Leisure and Lifestyle Coordinators and a centralised social event calendar.

Activity Provision is a central part of our residents and Day Care resident’s lives. We are dedicated to enabling and encouraging the residents to lead an activity based lifestyle. Through supporting our residents to make choices from the time they wake up to the time they go to sleep is encouraging an activity based way of care.

We strive to ensure that our residents; feel appreciated, at all times treated with sensitivity and respect and with an acknowledgement of their own psychological and emotional needs.  We encourage and nurture positive and rewarding social relationships whilst acknowledging that our residents are unique individuals.

Part of our Manifesto is our NAPA (National Association for Providers of Activities for Older People) membership. As a member we will be working with them in a shared ethos and commitment to ensure that ‘Activity is at the heart of care for older people’. We value the uniqueness of each older person and are dedicated to delivering expertise in activity provision through delivering the best practice, training, support and raising the status of activity providers
By the end of 2017 we hope to have a NAPA trained Leisure and Lifestyle Coordinator in all of our homes.

Dale Lodge CQC Inspection Outstanding Responsive Service

April 2020

Our Residential Home in Southfleet Dale Lodge has recently had their CQC inspection published and we are pleased to announce that they received OUTSTANDING in Responsive and GOOD in Safe, Effective, Caring and Well Led.  The inspection took place earlier in the year and after a long wait we were ecstatic to get the news that we'd received an Outstanding in responsive.

In the report the inspector said "Staff went the ‘extra mile’ to respond to people’s choices and preferences and in providing activities that were meaningful. Special family events were arranged which celebrated significant times in people’s lives."A big part of the ethos of Dale Lodge and it's sister home Dale Mount is their dedication to creating a family environment which celebrates events throughout the year for not just the residents but their family and friends. This was backed up by a family member who recently attended an event saying "This event was a true testament to the dedicated, hardworking management and staff who I see running around to keep all happy on this day of total enjoyment”
The home a long history of being a community and being part of their local community one established link is with a local Children's Nursery who visit weekly to join in with the activities put on in the home.
At the forefront of this recognition is the homes manager Kerry Johnson whose leads the team with a passion and dedication to motivate all to providing a vibrant, person centered and meaningful community. This was acknowledged in the CQC report with the inspectors commenting "The registered manager was central to creating a positive culture at the service"
Well done #teamDALELODGE

CQC logo
Dale Lodge
CQC overall rating
Good

Care Home Top 20 Carehome.co.uk Winner 2020

March 2020

Nicholas James Care Homes are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row. Receiving this award from the UK’s leading review website makes it even more special.

At Nicholas James we pride ourselves on the standard of the services we provide in our 13 Nursing and Residential homes throughout Kent and Sussex.

An established and family orientated provider our Company Ethos is reflected in all areas of the services we offer where our residents smiles are our rewards!

We aim to provide a Meaningful Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority.

Our manager Jill Hyland from Walmer Care Centre in Deal, Kent says “it’s fantastic news that we’ve won this award again. What we like about Carehome.co.uk here at Walmer is that the reviews are there for everyone to see. When someone calls or emails us about our home we always say “look us up on carehome.co.uk”. Families or loved ones are able to give honest feedback and we can learn from this as well. We have an award winning team here at Walmer Care Centre and we pride ourselves on our 9.8 Review Score and the person centred and meaningful services we offer.”

South East Great Birtish Care Awards Winners 2018!

7/11/2018

The Nicholas James Care Homes teams were out in force on Saturday 3 rd November at the South East Great British Care Awards to celebrate the 8 nominations we received.

Our Volunteer Brian Brooke from Dale Lodge and Dale Mount was announced as the winner of the unpaid carer award for his dedication and support of the home his mum lives in. Brian is a true legend in the eyes of the team and residents of Dale Lodge and Mount. He dedicates his time to the home and supports the work and events that the home regularly holds. He is held in such high esteem by all the whole team who were delighted that he was announced the winner. Dale Lodge and Mount’s Registered Manager Kerry Johnson said “This man is a true legend and puts his heart and soul into this home and his mum”. 

Our other winner from the awards was our Marketing and Services Development Manager Abigail Draper who won the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further. Abigail and Brian now go on to National finals in March 2019.

We are really pleased to announce our overall finalists were;

Leisure and Lifestyle Coordinator Claire Dodds nominated in the Activity Coordinators Category, Maintenance Person Mark Milton was nominated in the Ancillary Worker Award and Shannon Burton, Team Leader nominated in the New Comer Award. The whole team at Dale Lodge & Dale Mount is dedicated to providing person centred care in an engaging and vibrant environment and these nominations are recognition of that dedication.

Another of our finalists was Walmer Care Centre. The team had been shortlist in the Palliative Care Award. The Residential Community in Deal, Kent is passionate about the standard of Palliative Care.

Tracy Hobbs the Deputy Manager from our Residential Community Eastfield was another finalist in the Dementia Carer Category. Tracy's nomination is a reflection of her true dedication to person-centred care and dementia within the home.

Our final finalist was Bethanie Leigh Shepherd who was nominated in the Ancillary Worker Award. Beth has many roles at our Residential Community Alexander House in Dover as she is a HCA, Leisure & Lifestyle Coordinator and the home's Palliative Champion. Beth had already won the Kent Care Ancillary Worker Award.

We are super proud of the whole NJCH team who represented the group on Saturday in a great celebration of the Social Care industry and those who work within it.

Kent Care Awards 2018

14 September

We certainly always look forward to the Kent Care Awards and were delighted this year to have a number of our team who were finalists at this year’s awards. The gala evening was held on the 14th September at the Marriott Hotel in Maidstone. As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Nicholas James are proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

We are really pleased to announce that Bethanie Shepherd from our residential community Alexander House was announced as the winner of Ancillary Carer Award. Beth has been at Alexander House for 2 years and is one of our Leisure and Lifestyle Coordinators, a Health Care Assistant and our Palliative Care Champion. Beth is a diligent and caring member of the team whose focus is on person centred care within the home.

We were also really honoured to have a number of other finalists at this year’s awards.

Our residential Manager Jill Hyland was nominated in the Registered Manager category. Jill has been the Register Manager of Walmer Care Centre for 9 years and has over 15 years of experience in the Care industry. Our residential community in Dover, Alexander House also had another 2 finalists this year with, Health Care Assistant Brendan Price nominated in the Putting People First Award and Night Staff Health Care Assistant Sue Lyman nominated in the Dementia Carer Category.

Our senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, NJCH were very proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

Latest CQC Inspections

July 2018

Over the first half of the year a number of our Residential Communities were inspected by CQC. We are pleased to announce that they have all received GOOD ratings across all 5 elements.

We work hard within our residential communities to provide person centred and meaningful care services. We are always striving to enhance and be innovators with the Residential Sector of Social Care.

Congratulations to our Residential Communities Dale Mount, Walmer Care Centre, Eastfields and Alexander House, their Managers and Care Teams for shining a light on what is GOOD in Social Care.

Leisure and Social 2018 Calendar Launch

23/01/2018

We are very proud of our Leisure and Social Services within our Nursing and Residential Communities.
We pride ourselves on building communities within our homes and making links outside our homes with the local area; making sure that our service users are still able to feel they can make a contribution and be part of a meaningful and vibrant community.
We work hard to ensure that our Residential and Nursing Communities offer a variety of events, social activities and themed days; supporting National days and charities throughout the year.

To ensure a high standard within our Leisure and Social services our Leisure and Lifestyle Coordinators are NAPA trained and do their best to ensure a person centred and bespoke programme for our service users.

In January we launched this year’s Leisure and Social Calendar. The calendar features our weekly themes, National days of celebration such as St Patrick’s Day, Easter, Royal Weddings and also fun days such as National Chocolate Cake Day! We also enjoy supporting charities, raising funds and awareness – this year we will be supporting The Alzheimer’s Society, Dementia UK, Macmillan Nurses, Children’s Society and the Brain Tumour Research.

This year’s Leisure and Social Calendar is full exciting and new events to look forward too. Our calendar is shared on our website on a monthly basis and we also share our events on our social media pages on Facebook and Twitter.

South East Great British Care Awards Success!!!!!

15/11/2017

Nicholas James Care Homes had great Success at the South East Regional Great British Care Awards on the 11 th November. In total as a group we had 11 finalists in 11 different categories. We were even further delighted to become overall winners in four of those categories!
Overall winners on the night were Walmer Care Centre, our Residential Community in Deal, Walmer who came away with the Care Home Team Award. The home’s manager Jill Hyland led her team to collect the award on behalf of the whole team who are dedicated to creating a person centred environment for those who live at the community.
Leisure and Lifestyle Coordinator Katie Simmonds from our Residential Community Alexander House in Dover, won the Activity Coordinator of the year. Katie was also a finalist in the Putting People First, Personalisation Award. The home also had finalists, Audrey Graham who was shortlisted in the Care Home Worker award and Lynn Graham who was a finalist in the Ancillary Worker Award.
Our Marketing and Project Manager, Abigail Draper was named winner of the Frontline Leader Award.
Finally our Nursing Community, Chestfield House’s VolunteerVeronica Cole was named as the winner of the Unpaid Volunteer Award.

Nicholas James Care Homes Nominated Individual, experienced Regional Manager and Registered Nurse Jacqui Gregg was a finalist in the Innovator of the Year Award.
Also finalists were, Claire Dodd from our Residential Community Dale Lodge in South Fleet. Claire the home’s Leisure and Lifestyle Coordinator was a finalist in the Dementia Carer Category.
Our Residential Community, Eastfields in Maidstone also had finalistJamuka Thappa in the Newcomer Category.
Our four winners will now go on to the grand final of the Great British Care Awards in Birmingham on the 18 th of March.

Haydon Mayer Sensory Garden Opening

23rd September

Haydon Mayer Nursing Community in Herne Bay were really excited and proud for the opening of their new Sensory Garden on the 23 rd of September.
The homes new manager and a team of dedicated staff and volunteers have worked tiredly over the last few months to create a new Sensory Garden. With materials donated from local business and local volunteers donating their time the garden has truly been given a special meaning. The garden is not only safe and secure but also a relaxing, fun and stimulating area in the garden for our residents, their friends and family to enjoy.

We couldn’t have completed this work without the huge amount of support from local business, community groups and volunteers. We like to thank; Harts Brickworks, Driveways and Landscapes, Dazlin Enterprises, Kelly Martin, Coop Funeral Care, MBS, Homebase, Travis Perkins, Buildbase, Jewsons. Also thanks to Bookers, Canterbury Coop in Sea Street, Tesco Canterbury Road, Tesco Sea Street, Passion Hairdressers, The Cow Shed Baskets, Buttons and Bows, Welch and Sons Funeral Service, Jumping Monkey, Ami' s Cakes, Mortimers Restaurant, Taylors Meats, Jonnies Minimarket Kenwins Newsagents, NuYou Holistic Healthcare  and Shokotan Karate.

The event consisting of a BBQ, entertainment and raffle were not only a great way to mark the opening of the sensory garden but also celebrate the homes recent GOOD CQC inspection. It was a great way to as well as a great way to thank the volunteers and staff who helped design and build the new garden area.

Carehome.co.uk Top 20 Award

April 2017

Nicholas James Care Homes has been named as one of the top 20 care homes in the United Kingdom by top Care Home Review site Carehome.co.uk.

Every year Carehome.co.uk announces its carehome.co.uk Top 20 Care Home Group Awards. This year Nicholas James Care Homes is proud to have been awarded this accolade for the first time. Carehome.co.uk describes the how the awards are won “The Top 20 Care Home Group Awards highlight the most recommended Care Home Groups in the UK. The awards are based on over 40,000 reviews from residents and friends/families of residents. The Group Review Score is derived from the average of all the Review Scores of its Members with a Review Score. 75%+ Members of the Group must have a Review Score before a Group Review Score can be achieved. There are 3 categories in the Care Home Group Awards”

Carehome.co.uk is the leading UK Care Home website with over 16 million visitors per year and 46,162 Care Home Reviews.

We are really proud to have been awarded this award especially as it is based on the scores of the reviews of the families/friends and residents who live in our Residential and Nursing Communities.

This is the first time we have been awarded this award and we look forward to making the Top 10 next year!

British Care Home Awards

March 2016

The Great British Grand National Final was held on the 31st March at the ICC Birmingham. Nicolas James Care Homes Ltd were lucky to have 2 finalists at this event Walmer Care Centre’s Leisure and Lifestyle Coordinator Collette Eldridge who was up for the Putting People First Personalisation award and Alexander House Manager Natalie Lamoon who was a finalist in the Dementia Carer Category.

We are proud to announce that Natalie won the National Great British Care Dementia Carer Award 2017. The award which was sponsored and judged by the Alzheimer’s society was a tough category which included 8 other finalists.

This is what the head judge from the Alzheimer’s Society had to say about Natalie and why she won- Natalie has been given this award for demonstrating excellence in her role. She is clearly passionate, knowledgeable and forward thinking. She goes the extra mile and has an ingrained attitude towards care. She is a Carer, Fundraiser and a great example to her profession. Well done Natalie!

Natalie herself has said “I began my career as a HCA working with individuals living with Dementia and fell in love with the role. I feel passionately about Dementia itself and the individuals it affects” On winning her award Natalie has summed up the experience by saying “when I won the first award at the Kent Care Awards back in October 2016 I never imagined that I would go on to win the Great British Care Awards Dementia Carer National Winner 2017. I am extremely overwhelmed and honoured to have been given the Dementia Carer award as I am passionate about ensuring that those affected by Dementia have the best person centred care and treated with dignity”

The evening’s special guest was Martin Kemp who gave an impassioned speech about the celebrating the dedicated work of the individuals in the Health and Social Care Sector. The whole gala evening was a true celebration of celebrating the industry and those who work tirelessly to set high standards on a daily basis.

We are extremely proud as a company and of Natalie and Collette to have had 2 National Finalists at such a prestigious event.

New Leisure and Lifestyle Manifesto

Nicholas James Care Homes Ltd has always had a strong activities programme in some of its homes. We have wanted to build on this by introducing a new Leisure and Lifestyle programme throughout all the homes, which includes a new training package for our Leisure and Lifestyle Coordinators and a centralised social event calendar.

Activity Provision is a central part of our residents and Day Care resident’s lives. We are dedicated to enabling and encouraging the residents to lead an activity based lifestyle. Through supporting our residents to make choices from the time they wake up to the time they go to sleep is encouraging an activity based way of care.

We strive to ensure that our residents; feel appreciated, at all times treated with sensitivity and respect and with an acknowledgement of their own psychological and emotional needs.  We encourage and nurture positive and rewarding social relationships whilst acknowledging that our residents are unique individuals.

Part of our Manifesto is our NAPA (National Association for Providers of Activities for Older People) membership. As a member we will be working with them in a shared ethos and commitment to ensure that ‘Activity is at the heart of care for older people’. We value the uniqueness of each older person and are dedicated to delivering expertise in activity provision through delivering the best practice, training, support and raising the status of activity providers
By the end of 2017 we hope to have a NAPA trained Leisure and Lifestyle Coordinator in all of our homes.

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