Our Teams

Whether you work in one of our Nursing, Residential or Learning Disability Care Teams or our Domestic, Catering or Maintenance Departments, maintaining our high standard of core values are at the heart of our person centred ethos.

From our experience we have found that investing in our teams means that we are able to grow as a company. When accepting a position within Nicholas James, from the outset we invest our knowledge and experience in your career.

Centrally and a key focus is our strong belief in recognising the skills and experience of those dedicated staff who are already key team members. We pride ourselves on nurturing and developing those staff who choose or show an interest in furthering their role/career to progress within the company.

We support all of our staff to achieve their full potential within their roles and any career advances. We firmly believe that you can have a career when you become part of team Nicholas James; we do not see our positions as merely a job but as a vocation.

Training

Nicholas James prides itself on the high standard of training for not only our Nursing and Care Teams but also other personnel in our Domestic, Kitchen, Maintenance and Leisure and Lifestyle Departments.

We cover a broad spectrum of subjects and specialisms in Health and Social Care promoting a holistic approach to the daily health and social needs of our residents. All new employees are given thorough inductions, as well as a bespoke training matrix tailored to their role and department.

We take seriously the expectation of meeting these high standards and that it gives confidence for all those involved.

Our Training Matric covers the following:
 

Movement & Handling - Theory & Practical Dignity & Respect Mental Capacity Act & Deprivation of Liberty
Person Centered Dementia Palliative Care
Medication Equality & Diversity Safe Guarding of Venerable Adults
Care Planning Nutrition Consent
Challenging behaviour Parkinson's Falls
Pharmacy Medication Death & Dying Malnutrition
Coping with Aggression Mental Health Stroke Awareness
Communication Epilepsy Pressure Care
Dysphagia Arthritus Supervisory Skills
First Aid - Theory & Practical Record Keeping Fire Safety - Theory & Practical
Food & Hygiene COSH Health & Safety
Diabetes Infection Control

Care Certificate

Nicholas James is signed up to ensuring that the Care Certificate is completed by applicable staff within our Care Teams.

The Care Certificate is a recognised set of standards that health and social care workers adhere to in their daily working life. The Care Certificate enables everyone to have the confidence that workers in the care sector have the same introductory skills, knowledge and behaviours to provide person centred compassionate, safe and high quality care and support.

The Care Certificate is based on 15 standards, these must be completed before they can be awarded their certificate:

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handling information
  • Infection prevention and control

National Vocational Qualifications

All of our health care assistants are expected to work towards a minimum of a NVQ in Health and Social Care Level 1. They then all have the opportunity to progress on further in Levels 2-5.

Nurses

Our qualified and highly skilled Nursing Teams are also expected to keep abreast of all the latest training and research as well as undertaking refresher courses.

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