Testimonials

I would like to thank the team for the excellent care my husband, Tony Hird, received during his stay. The home is warm, welcoming, and well-maintained, with staff who show genuine kindness, respect, and professionalism.

The attention to detail was outstanding—from his daily care to the quality of meals, which he thoroughly enjoyed. I was especially touched by the thoughtful afternoon tea arranged for my 85th birthday and our anniversary.

The compassion and support from the team made a difficult time much easier. I would highly recommend this care home to anyone looking for high-quality residential or dementia care.

Wife of Resident

Haydon Mayer

The care provided for my mother is second to none. The staff are friendly and approachable. Any concerns raised are dealt with quickly. I have no hesitation in recommending this home. My mother loves it, good food, a comfortable environment, and excellent care.

Daughter of Resident

Walmer Care Centre
My aunt has been a resident at Haydon-Mayer for a number of years and continues to benefit from the first class care and loving environment. She is happy and in amazing health as she advances into her 100th year! That she is doing so is in no small part down to the efforts of the manager and her wonderful care team.

Nephew of Resident

Haydon Mayer
Placing my mother in a nursing home was a difficult but necessary decision. She has been in the home for nearly three years and we have been delighted with her care. As her health conditions have progressed, the team have adapted to changing needs. Beyond great clinical care, the staff have been kind and professional, treating Mum like a family member. We are delighted that we chose Whitstable Nursing Home.

Son of Resident

Whitstable Nursing Home
Loving caring polite staff. Clean building with a good atmosphere. Hard working staff that demonstrate tolerance and understanding of the residents. Rooms are clean and tidy. I always recommend the home to other members of the public.

 

 

Son of Resident

Walmer Care Centre
The staff at Haydon-Mayer have done a fantastic job of looking after my mum. Everyone is so friendly, professional and welcoming. My mum now considers some of the staff her friends, and enjoys having her little chats with them when they come into her room. I haven’t been there when her food is served, but Mum says the food is excellent! Nice location with plenty of parking available.

Daughter of Resident

Haydon Mayer
Very happy with my mum’s care. All staff are supportive and caring. Management are easy to contact and deal with queries quickly. My mum has settled in well. There are activities that take place every day and my mum especially enjoys bingo, singing/dancing and visits from the local nursery and therapy dogs!

Daughter of Resident

Dale Mount
Caring, understanding and friendly staff. My dad was looked after with respect and kindness. The management team and nursing staff were excellent. It was a difficult time and the staff were always available.

Daughter of Resident

Chestfield House
I will be forever grateful to the wonderful staff of this care home. The care and kindness given to my husband and my family was exemplary. They gave us something we thought we would not ever have again and that was happy memories, how do you thank anyone for that kind of gift that will last our lifetimes? Thank you, to the manager and all the staff for the wonderful care you give to all residents and families.

Wife of Resident

Alexander House
I have never met such a kind, caring and considerate group of people. The care my mother received during her seven month stay at Alexander House was second to none. From the moment Mum arrived there to her final difficult days and hours, I have nothing but admiration for the staff in the way they treated not only our mum but us as a family too. The whole team should be applauded and I thank them all.

Daughter of Resident

Alexander House
The staff have been exceptional in their care for my mother. I can be safe in the knowledge that she is receiving the best care, is safe but is also happy. It is very pleasing to see the interactions between my mother and her carers, where you can see genuine warmth between them.

Son of Resident

Harbledown Lodge
My brother has been in Edward House for nearly 18 months, and we are very pleased with the way he is looked after, The manager and her team are very supportive, kind, caring, compassionate and helpful, not just to him but to us as well. We cannot praise the residence enough for always being pleasant, cheerful and welcoming, keeping us up to date with events. My brother is quite settled now and is happy with his life in Edward House which gives us peace of mind knowing he is so well looked after.

Sister of Resident

Edward House

The atmosphere in the home is always kind and caring. Everybody is treated as an individual, with their needs as a priority. There are many activities which the residents can participate in. The food is varied and tasty and my mother has thrived in the home.

Daughter of Resident

Charles Lodge
From the very first time Mum set foot in the care home, they could not do enough for her. The manager and every one of her staff were amazing. The whole place had a friendly welcoming vibe to it. The care Mum got was the best we could wish for. Had a lovely room and she was very happy there and was treated with utmost respect and dignity. I can’t thank everyone enough for everything they did for not only her but also every visitor.

Son of Resident

Chestfield House
My overall experience was extremely positive. I have not seen my nan that happy in a long while. She has seemed to get her personality back since her first fall. She expressed how lovely the staff were and how nice the food was! She seemed extremely content which was very reassuring.

Granddaughter of Resident

Harbledown Lodge
When the time comes when your parent can no longer live independently, it is one of the hardest decisions to make to move them into the care of someone else. However Dale Lodge has fulfilled all expectations in keeping Mum safe, well cared for and respected. I have nothing but gratitude and thankfulness that Mum is being cared for by this wonderful team.

Daughter of Resident

Dale Lodge

Staff are always helpful and caring to my mother. They make my mother as comfortable as she can be with her dementia which can obviously be challenging. The food and facilities are good and the location of the house is also very convenient.

Son of Resident

Edward House
My husband has advanced Alzheimer’s. He is looked after with care, consideration and sympathy. The staff are very friendly towards me when I visit and answer any questions I might have. I am always informed when a doctor is called to him and fully informed of any results. I am very happy with the care he receives and would recommend Dale Mount to anyone looking for care for a loved one.

Wife of Resident

Dale Mount

Dale Lodge is the most amazing home the staff go above and beyond in all they do, they all deserve the biggest medals a great set of people and the clients are so loved and happy from an outsider’s point of view! Never ever change what you do, well done to all.

Friend of Resident

Dale Lodge
A home, exactly what Whitstable Nursing Home is. The care given to my Mum was simply the best. The staff talked to my Mum like family. Every minute of every day my Mum was treated so kindly. First name terms all the time. Nothing was any trouble. Whatever food my Mum asked for she got, which was excellent.
Very suitable for the age group. I simply cannot praise this place enough. Thank you to all at Whitstable Nursing Home for looking after my beloved Mum.

 

Daughter of Resident

Whitstable Nursing Home
My husband needed respite care while I was in hospital for a hip operation. He enjoyed his stay so much, taking part in activities, friends to talk and kind, caring staff to look after him, that he decided he wanted to stay. That was three and a half years ago and he now regards Eastfield as his home. I visit regularly and am always warmly welcomed and I can rest assured he is receiving the very best of care.

Wife of Resident

Eastfield Residential Home
Eastfield is a wonderful care home, because everything is done to make residents feel at home, while making sure they receive all the care they need. Numerous events are run to ensure residents are properly entertained. A measure of a good home is the number of staff to residents ratio and the length of service of carers, Eastfield score well on both counts.

Son of Resident

Eastfield Residential Home
I only have high praise for all the staff at Charles Lodge. My mother has only been there for three months, but already she is feeling at home. As a dementia resident, my mother requires a lot of reassurance and patience. The staff are extremely patient, kind and respectful towards her and all other residents and a huge reassurance to myself and family thank you.

Daughter of Resident

Charles Lodge